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Service Designer / UX Researcher

Job Title: Service Designer / UX Researcher
Contract Type: Contract
Location: ACT
Industry:
Salary: negotiable
Reference: 7082278
Contact Name: Lucie Bayer
Contact Email: lbayer.mh1044@apply.maxhire.net
Job Published: August 15, 2017 10:02

Job Description

  • 12+ month contract
  • Federal government role
  • APPLY ASAP, WE WILL BE WITH YOU SHORTLY!

Our client is part of federal government agency that has urgent requirement for Service Designer / UX Researcher.

Lenght of contract: 12+months

Start date: ASAP

Requirements:

  • Demonstrated high level experience ideally as a Service Designer (3+ years) in large and complex environment (preferably with Federal Government organisations).
  • Demonstrated experience mapping complex service environments both as is and future state based on insights from user research.
  • Demonstrated experience planning, conducting, analysing and making recommendations on user research for delivery teams and presenting persuasively to senior stakeholders.
  • Demonstrated experience using a range of service design skills to unpack the user experience - including the ability to develop user journey maps, empathy maps, service blueprints and roadmaps.
  • Ideally experience with the Commonwealth Digital Service Standard.

THIS ROLE IS CLOSING SOON, PLEASE APPLY WITHIN! YOU WILL HEAR FROM US IMMEDIATELY!

Keywords: service, delivery, UX, design, business, analyst

To apply online, please click on the appropriate link below. Please apply with a Word copy of your CV. Alternatively, for a confidential discussion, please contact Lucie Bayer on 02 9216 4000, quoting Ref No. 8123-MH1044.

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